Features
Everything you need to put a smart, on-brand chatbot on your site — and actually learn from the conversations it has.
Fully-customisable widget
- ✓Floating widget or a fixed "any questions?" box
- ✓Brand colour, size, launcher icon and shape
- ✓Your title, subtitle and intro message
- ✓Fully optimised for desktop and mobile
- ✓White-label — zero branding of ours anywhere
- ✓Shadow-DOM isolated so it never clashes with your site CSS
Live in-tool analytics
- ✓See chats by day at a glance
- ✓Expand any conversation to read the full transcript
- ✓Visitor questions and the bot’s answers, side by side
- ✓Near-real-time, not just a monthly summary
Knowledge that stays current
- ✓Just add your homepage — it finds your other pages for you
- ✓Smartly surfaces your most recently updated pages and your blog first
- ✓Review and pick exactly which pages to include before it reads them
- ✓Free reads 6 pages; Pro reads up to 100, with scheduled re-crawl
- ✓Upload knowledge files — Free: 1 file up to 10KB; Pro: up to 10 files, 50KB each, each titled
- ✓Download, edit and re-upload any file to update your bot
Client leads (Pro)
- ✓Gathers as much detail about the customer’s needs as possible
- ✓Asks short, simple questions — never interrogates
- ✓Never quotes a price without your approval
- ✓Collects contact details and emails you the lead when the chat ends or goes quiet
- ✓If it has no contact details, it asks for them and offers a callback — it won’t email you an incomplete lead
- ✓Add your own instructions (areas covered, what to ask for, offers) on top
Books appointments
- ✓Connect your GetaBooking site in a click — just paste its web address
- ✓Reads your real services and prices, so it always offers what you actually sell
- ✓Checks live availability for the dates a visitor asks about — today, a specific day, this or next week, even months ahead
- ✓Finds the best open slot and shows a one-tap “Book” button straight to that date and time
- ✓If nothing fits, it offers the service booking page, then your main booking site
- ✓Read-only: it only sends visitors to your own booking forms — it never changes your calendar
Monthly insight email
- ✓What customers asked this month
- ✓Gaps the bot could not answer
- ✓Practical suggestions for what to improve
- ✓Delivered straight to your inbox
Generous free tier
- ✓Up to 100 free messages in your first month — earn more as you set up
- ✓Add your website and embed your chatbot to unlock the full 100
- ✓Then 20 free messages a month, every month
- ✓Upgrade to Pro any time for more
Questions about booking
Can the chatbot actually take bookings?
On Pro, yes — connect your GetaBooking site and the bot reads your real services and prices, checks your live availability for the dates a visitor asks about, and hands them a one-tap button to the exact slot. They confirm and pay on your own booking form, so deposits, confirmations and your calendar all work exactly as they do today.
Does it ever offer a time that is already booked?
No. It checks your live availability at the moment of the conversation, so it only offers slots that are genuinely open.
What happens if nothing is free on the day they want?
It says so honestly, can look ahead for your next opening, and offers the booking page for the service they wanted — or your main booking site — so the visitor always has a way forward.
Can it change anything in my calendar?
No. The booking connection is read-only. The chatbot only guides visitors to your own booking forms; it can never create, move or cancel a booking itself.
How do I connect it?
Go to the Integrations tab on a Pro plan and paste your public GetaBooking site address — no API keys. The bot validates the site and starts offering booking links straight away.